Privacy Policy

1 Introduction & Scope

Welcome to VidyaConnect Premium. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform to connect with verified educators. We are committed to protecting your personal information and your right to privacy.

2 Information We Collect

Personal Information: We collect names, email addresses, phone numbers, location data, and educational requirements from students/parents. For tutors, we collect government-issued IDs (Aadhar/PAN), academic certificates, resumes, and profile photographs.

Usage Data: We automatically collect certain information when you visit, use, or navigate the platform, including IP addresses, browser types, and device characteristics.

3 How We Use Your Information

We strictly use your information to:

• Facilitate accurate matching between students and tutors.
• Verify the identity and academic credentials of tutors to ensure child safety.
• Send administrative information, updates, and security alerts.
• Process your registration fees securely.

4 Data Sharing & Disclosure

We do not sell your data to third parties. Information is only shared in the following scenarios:

• Mutual Consent: Contact details are exchanged between parents and tutors ONLY after a tuition request is finalized and approved.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.

5 Data Security & Retention

We implement top-tier technical and organizational security measures to protect your personal data. Government IDs and documents uploaded by tutors are stored in secure, encrypted servers and are accessible only by authorized administrative personnel. We retain your personal information only for as long as necessary for the purposes set out in this policy.

6 Your Privacy Rights

Based on applicable Indian Data Protection laws, you have the right to request access to, correct, or delete your personal information. To exercise these rights, please contact our Grievance Officer at our support email.